Kear, K. (2011). Online and social networking communities: A best practice guide for educators. New York: Routledge.

The internet is not transmission and reception. Users are not passive: they learn interactively and create supportive communities using email lists, newsgroups, podcasts, e-portfolios, social bookmarking, media sharing, chat rooms, instant messaging, conferencing, virtual worlds, shared documents, micro-blogging, VoIP, discussion forums, social network, wikis, and blogs. Digital communication is synchronous and/or asynchronous, private or public, and shared one-to-one, one-to-many or many-to-many. Digital tools constantly evolve and converge, are convenient, flexible, collaborative, can mimic face-to-face contact, engaging, community building, and integrative with everyday life. However, digital-technologies can discourage participation, be impersonal, delay responses, and be overwhelming (information-overload/failure to filter). Formal digital-learning is improved by making navigation simple and transparent, encouraging social participation, providing face-to-face meetings, integrating online activities with everyday activities and assessments. Be aware that learners’ ages, attitudes to studying (deep and/or surface), topic, and discussion and skill development affect learning.

Communities were based around locations; however, people linked by shared beliefs, values, purposes, practices and interaction are communities: “network of interpersonal ties that provide sociability, support, information, belonging, and social identity” (Wellman, 2001), and include digital groups (Preece, 2000; Palloff & Pratt, 1999; Renningar & Shumar, 2002; McConnell, 2006). Online communities are groups (mutual commitment) or networks (known/unknown connections) or collectives (aggregations/actions performed by unconnected individuals) (Dron, 2007; Wiley, 2007). Traditionally information is filtered then published; however, internet information is published and then filtered (Shirky, 2008). Digital communities use stygmergy, contributions from many to develop something valuable.

Communities of practice have mutual engagement, joint enterprise, shared repertoire: members share common purposes, initially observe, actively learn through ‘legitimate peripheral participation, and develop identity (Wenger, 1998). Social presence is required to be perceived as real in digital contexts (Gunawardena & Zittle, 1997). Digital learning communities integrate social, cognitive and teaching activities by including open communication, group cohesion and affective responses. Communities of inquiry move through a cognitive trigger-event, exploration, interaction, resolution cycles (Garrison et al, 2000). The Conversational Framework explains dialogue, interaction, and feedback (Laurillards, 2009). The Five Stages Model explains learning with digital-communication: access and motivation, online socialization, informal exchange, knowledge construction, development/reflection (Salmon, 2004).